Smarter AI, Happier Customers — The Future of Support!

To personalize and secure your AI agent, a dedicated company email is essential. If you possess a domain-specific email (e.g., support@yourcompany.com), we'll integrate it. If not, we can assist in creating one or utilize a standard Gmail account. This email serves as the primary channel for accessing chat histories and managing communications.

To securely store and manage customer interactions, we integrate Supabase, a platform renowned for its robust security features, including Multi-Factor Authentication (MFA) and SOC 2 Type 2 compliance. Supabase's Row Level Security (RLS) allows for granular control over data access, ensuring that only authorized personnel can view specific records.

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Setting up this integration involves a one-time registration using your company email, linking your AI agent to a secure database for data storage. After setup, you can change your credentials to maintain privacy. We will only access your account with your explicit permission in case of technical issues.

To facilitate seamless appointment scheduling, we integrate your AI agent with Google Calendar. This widely-used platform ensures compatibility and ease of use for both your team and customers. The AI can autonomously book, reschedule, and manage consultations, streamlining your operations and enhancing customer satisfaction.

Your AI agent will use your designated company email (or any other email you prefer) to send support ticket notifications. This ensures that complex or unique customer queries are escalated directly to the right person without delay. We prioritize your privacy — your email credentials will never be accessed by us unless there’s a technical issue and only with your clear permission. You stay fully in control while your customers get prompt, efficient support.

To tailor the AI's responses accurately, we require a document detailing your company's information. This can be in PDF, Word, CSV, or TXT format and should encompass FAQs, product/service details, policies, and any other pertinent information. This foundational data enables the AI to deliver precise and contextually relevant responses to customer inquiries.